We collect personal information, such as emailing addresses and mailing addresses, when they are provided to us by you.
Collection of your personal information
We usually use this information to send you subscriptions to our products in print, or online, or carry out our other services which you have requested.
We sometimes collect personal information from a third party or a publicly available source to enable us to carry out our services.
All personal information is stored securely on our premises, or in secure cloud-based applications.
Your personal information is never sold, or shared with any third party for any reason except carrying out our services to you.
Information such as mailing details are routinely sent to a mailing house to allow the mailing out of our print products, and other details are sent to our agents overseas for processing.
We also keep details of people who have unsubscribed to help ensure that they are not added again against their request.
Accessing and correcting your personal information
On request, we can provide you with any of the information we have about you, or take steps to correct or remove that information.
How to make a complaint
You can complain to us in writing about how we have handled your personal information. We will respond to the complaint within 30 days.
How to contact us
You can contact us at:
- (03) 9988 4950
- PO Box 1763, Preston South VIC, 3072